In this report we delve into the coordination issues in the Dutch health care system. Coordination is considered to relate to two concepts: information-sharing, and definition of roles and responsibilities. Through good coordination of care, the client is guided through the many difficult pathways in health care in an effective and timely manner, ensuring that the patient is kept informed and satisfied. Effective information-sharing and a good division of roles and responsibilities can save lives, keep patients satisfied, and decrease spending levels. The main bottlenecks in the Dutch health care system are discussed and an oversight of all information streams is given.
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The report is written upon request of the Institute of Future Welfare Japan.